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Cheryl Anderson

Fractional COO/Global Strategist/Operational Excellence

Highly successful in leading global business growth, IT solutions, cost optimization, and people initiatives, with extensive international experience. A solution-focused change agent who delivers sustainable improvements in revenue, profitability, efficiency, effectiveness, and employee & customer engagement.

Cheryl Anderson

Fractional COO/Global Strategist/Operational Excellence

Highly successful in leading global business growth, IT solutions, cost optimization, and people initiatives, with extensive international experience. A solution-focused change agent who delivers sustainable improvements in revenue, profitability, efficiency, effectiveness, and employee & customer engagement.

A Strategy and Transformation leader that help organizations turn strategy into measurable results by improving operations, transforming how they work, strengthening customer experience, and building leadership capability.

With more than 40 years of experience leading global and national initiatives across industries and functions, Cheryl helps organizations develop strategies for business growth, cost optimization, organizational effectiveness, customer experience, leadership development, process improvement, and digital transformation. Her experience spans $10M+ global projects to entrepreneurial start-ups, always with a heart to serve, creating meaningful value, and helping organizations achieve their goals.

A consistent thread throughout her career has been business transformation and change management—from defining strategy, to improving operations, to implementing technology and automation. Cheryl is uniquely skilled at connecting long-range strategic thinking with practical execution, helping leaders move beyond ideas and plans to create sustainable improvements in efficiency, effectiveness, engagement, and growth.

Cheryl works with executives and leadership teams who are navigating growth, change, complexity, or transformation. She helps them clarify where they are going, identify what must change, align people and processes, strengthen leadership capability, and implement practical solutions that improve business performance. Her cross-industry and cross-functional perspective allows her to bring fresh thinking, proven practices, and a results-focused approach to each client engagement.

Help Business Succeed

  • Deep Strategy and Transformation
    From Strategy design to Execution: stabilize operations, accelerate growth, improve experiences, streamline processes, and reduce cost-to-serve.
  • Operational Excellence and Process Improvement
    Fractional COO leadership driving global initiatives, process improvement, revenue growth, cost reduction, operational efficiency, engagement, coaching, and training.
  • Information Technology and Automation
    IT leadership and development delivering enterprise and departmental technology, automation, and digital solutions from strategy and design through implementation.
  • Team Building and Leadership
    Executive coaching and leadership development for C-Suite through emerging leaders, including Six Sigma, project management, governance, change, KPIs, and DISC. 

Professional Certifications

  • Six Sigma Green Belt Certified and Black Belt
  • MIT “AI in Business Strategy” and “Supply Chain and AI” Certifications
  • Corporate Directors International – Board Certified

Board Work

  • Orlando Chapter Chair for Women Presidents’ Organization
  • Christian HELP Board Member

Awards

  • Women Presidents’ Organization, President’s Award
  • Several Corporate Performance awards

Education

  • Cleveland State University, Cleveland, Ohio
  • Ohio University Athens, Ohio

Industries

  • Supply chain, manufacturing, and retail with Brambles/CHEP, BP Oil, General Electric, Nestle, Revco Drug Stores, and Ace Hardware, as well as service, construction, and healthcare industries with KeyBank, State Farm, Lighting Resources USA, Cleveland Clinic Foundation, and Mood Lifters.

Functional Expertise

  • Global strategy, business operations, information technology, finance; leading key projects in supply chain and logistics, customer experience, human resources, warehousing, and product development.

AREAS OF EXPERTISE

Business & Digital Transformations

Deep Strategy & Innovation

Business Growth & Scaling

Operational Excellence & Process Improvement

Cost Optimization & Planning

 

Project & Change Management

Governance, Risk, & Issue Mgmt

Organizational Redesign

Corporate Talent Management

Leadership Development & Coaching

 

AI Strategy and Planning

Global Data Warehousing & Analytics

KPI & Metric Design

 

practical Experience, Impactful solutions

Strategy and Organizational Redesign, with Project Management Training

Caribbean Hardware Store Merger

Cross-functional workshops and training to integrate multiple businesses, developing a multi-horizon strategy to align operations, strengthen capabilities, and improve enterprise performance.

Start-up to Acquisition within 1 year

Mental Health, Fractional COO

Start-up mental wellness business scaled. Led Strategic Planning, Marketing, Sales, Finances, Human Resources, Information Technology, and Daily Operations. Presentations and financial forecasts for potential Venture Capitalists.

Revenue Generation Innovation

Identify $200M in new revenue annually

Project Managed a board-initiated project with a cross-functional team to innovatively identify ways to generate new revenue via Financial Modeling, improved Field Behavior, RFID Technology, and optimized Network Flows.

Strategy, Organizational Redesign, and Process Improvement

International Membership Company

Executive transformation initiative to develop the strategic plan, redesign the organization, and establish an optimal Target Operating Model. Created an enterprise process framework and built internal capability through process improvement training and ongoing coaching.

Global Strategy and Transformation

Customer Experience and Information Technology Improvements

Created a Customer Experience improvement plan with end-to-end customer touchpoints improvements to generate $30M in savings. Led hypothesis-driven strategic initiative to identify, prioritize, and assess the impact of process improvements. Set up a Project Management Office for a multi-year global transition project.

Establish a foundation for growth

Scaling a Commercial Lighting Construction company

Repositioned for growth through strategic planning, operational and digital transformation, leadership development, and implementation of enterprise-wide policies and procedures.

Consolidation and Growth

Merged 4 departments to achieve 2x output with no additional headcount

Trained business process improvement and implemented end-to-end process changes and dashboard, creating a continuous improvement culture. Leveraged a control and compliance approach to ensure efficiency, effectiveness, and engagement.

Roles Served

More than 40 years of experience

  • CEO / President of Management Consulting Company
  • COO / Fractional
  • Global and National Director
  • Program and Project Manager

“Strategy creates direction, people create momentum, and disciplined execution turns possibility into results.”
– Cheryl Anderson

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