407-740-7500 info@cssa.pro

Sue Greeley

Human Resource Partner

A results-driven payroll and HR professional with 25 years of deep expertise in global payroll, benefits, compliance, and system optimization. Known for strategic leadership, efficient process execution, and cross-functional collaboration in fast-paced, evolving environments.

Sue Greeley

Human Resource Partner

A results-driven payroll and HR professional with 25 years of deep expertise in global payroll, benefits, compliance, and system optimization. Known for strategic leadership, efficient process execution, and cross-functional collaboration in fast-paced, evolving environments.

Experienced Payroll and HR leader with a proven track record in global payroll, compliance, benefits administration, and process optimization across multi-state and international operations.

With a robust background in payroll and human resources, Sue has consistently delivered operational excellence across a range of industries and company sizes. Her 25 years of expertise spans multi-state and global payroll operations, tax compliance, benefit administration, and system implementation. From leading payroll for over 600 employees across 32 states to managing complex global compensation platforms, she has proven her ability to streamline processes while ensuring compliance and accuracy.

Her leadership extends beyond technical proficiency, she brings a strategic mindset to every role. Whether spearheading ERP system upgrades, leading HR initiatives during an acquisition, she combines precision with adaptability. Her track record of keeping DSO under 48 days and maintaining minimal bad debt is an example of her focus on ensuring a positive cash position on the balance sheet. Her ability to foster collaboration and drive performance within teams reflects her strong interpersonal skills. She is a trusted resource for both tactical execution, strategic planning, and executive support.

Help Business Succeed

  • Streamlines and optimizes multi-state and global payroll processes to improve accuracy and compliance
  • Reduces organizational risk through expert handling of tax filings and benefit compliance (ACA, ERISA, etc.)
  • Improves operational efficiency through successful system implementations and upgrades
  • Guides leadership on HR strategy, compensation, performance, and recruitment
  • Enhances financial reporting through accurate payroll data integration for public filings
  • Lowers outstanding receivables and bad debt through strong collections and A/R management

Education

  • Southern New Hampshire University,
    Manchester, NH
    Certificate in Human Resources Management
  • Hesser College,
    Manchester, NH
    Associate Degree in Accounting

AREAS OF EXPERTISE

Payroll Administration

Global Payroll

HR Compliance

Tax Filings & Reconciliation

ACA & ERISA Compliance

System Upgrades

Benefits Management

Process Optimization

Employee Relations

Financial Reporting

Workforce Planning

Performance Management

Equity Compensation

Collections & A/R

ERP Implementation

Talent Acquisition

practical Experience, Impactful solutions

Post Acquisition Support

Manufacturing, Acquisition, Support

Supported new buyer by learning the business culture, key employees, and operational areas that needed improvement.  Facilitated essential changes to the business to help with revenue growth and profitability.

Established HR Department

Wholesale Distribution Industry

Reviewed the current administrative support and redesigned the HR role.  Revamped policies and procedures, created job descriptions for all roles, and educated employees on benefits.

Reorganized payroll team

Staffing Agency

With more companies moving to remote work, the company broadened their regional workforce outside of New England.  The company was then registered with all states and compliance ensured with filings and paid the amounts owed.

Roles Served

Sue has served in numerous roles with responsibilities for Human Resources and Payroll.

  • Manager, Payroll
  • Manager, Global Payroll
  • Manager, Human Resources
  • Collections & Accounts Receivables
  • Executive Support

Sue is a competent, organized and outgoing individual with a strong work ethic and a keen desire to learn new tasks. She focuses on Employee retention and organizational development through building relationships with employees.